Contact
One inbox, read by the person who built DOFOTT
Write to help@dofott.com. You get a reply within one business day, from a person, in English or Turkish.
The feedback button
The "Feedback" button at the bottom right of every page is for quick notes: something looked odd, a wording, an idea. It goes to a third-party inbox (Inputly), so keep anything about your account for email.
What to write where
- Something broke. The support page has the usual causes and their fixes. If yours is not there, email, with the date and time of the event, what DOFOTT did and what you expected. Never send the event's title or attendees; DOFOTT does not need them and does not keep them.
- A feature idea. The feedback button, or email if it needs a paragraph.
- Your data: see it, fix it, delete it. Deleting is on the settings page and happens at once. For anything else under KVKK or the GDPR, email; the privacy page says what is held.
- Billing. Email. What a month costs and when a card is charged is on the pricing page. Payments are handled by Polar, our reseller, so receipts and invoices come from them; a charge you did not expect comes here first.
- Press, partnerships, anything else. Email.
Who answers
Yakup Bayrak, who runs DOFOTT as a sole proprietorship in Türkiye and is the data controller named on the privacy page.